Please select the date of your visit on the calendar.
After selecting the date of your visit, you can specify the time on the next screen.
You may not select a day when the facility is open and capacity has been reached.
Even if you select a date and time on the calendar, you may not be able to secure your ticket on the next screen if there is a high volume of reservations or other cases.
After the reservation is completed, you will receive a “Your application has been completed” e-mail. Please make sure that you are set up to receive e-mails from “@eventos.tokyo” in advance.
The Chichu Cafe is located inside the museum and is available only after admission (after the reservation time)
Weekdays: online purchase: 2,500 yen; over-the-counter purchase: 2,800 yen
Saturdays, Sundays, and holidays: online purchase: 2,700 yen; over-the-counter purchase: 3,000 yen
* Children 15 and under are admitted free of charge, but reservations are required for the number of people.
* To maintain a comfortable viewing environment, we limit the number of tickets that can be purchased for the same time slot to eight people.
・Admission Ticket with Night Program held every Friday and Saturday: 3,700 yen
* Children five and under and groups of nine people or more are not allowed to participate in the Night Program.
Ticket type
This ticket is a reserved admission ticket for a specific date and time every 15 minutes for regular admission. The Admission Ticket with Night Program is a reserved admission ticket for a limited date and time.
Tickets are sold from 10:00 a.m. on the second Friday of the month two months in advance until 15 minutes before the reservation time.
The number of visitors is limited for each time slot.
Valid only for the reservation time on the specified date.
The Night Program is a program where you can sit and view James Turrell’s Open Sky for 45 minutes in silence.
The Night Program is an artwork connected to the outdoors and you may be exposed to the outside air depending on the weather.
The Night Program will be held rain or shine. However, raincoats are the only rain gear that can be used during the Night Program.
Please refrain from leaving the program for your convenience.
Please note that other artworks cannot be viewed during the Night Program and must be viewed by closing time.
Smartphone screen display
After making a reservation, you can view the QR code from “My Ticket” on My Page. Alternatively, you can view it from the “Your application has been completed” e-mail.
One QR code per person will be displayed for each ticket.
On the day of your visit, please make sure that your smartphone is fully charged.
Print out your own
After making a reservation, you can view the QR code from “My Ticket” on My Page. Alternatively, you can view it from the “Your application has been completed” e-mail.
One QR code per person will be displayed for each ticket.
Please make sure that the QR code is clearly printed on the ticket.
It is acceptable to print your tickets in black and white.
Buying online
Only credit cards are accepted for web reservations. VISA / MASTER CARD / JCB / AMERICAN EXPRESS / DINERS / DISCOVER
Purchase at the counter
If you come to the facility without a reservation, you can purchase tickets at the counter (Ticket Center) on the day if there is space available in your preferred time slot.
However, we recommend that you purchase tickets online in advance, as you will not be available for purchase if the tickets are sold out.
Payments at the counter can be made by cash, credit card (VISA / MASTER CARD / JCB / AMERICAN EXPRESS / DINERS / DISCOVER), electronic payment (Alipay / WeChat Pay / Rakuten Pay / PayPay / au PAY / Merpay / d pay / LINE pay), and electronic money (Transportation systems / QUICPay / nanaco / WAON / iD / Rakuten Edy / Apple Pay).
If you purchase at the counter, the price will be different from the online purchase. For details, please refer to Admission above.
Please note that tickets purchased at the counter cannot be refunded or reissued.
Date and time change
Date and time changes for tickets are not possible. Please cancel once and make a reservation again.
Cancellation
Cancellations will be accepted up to 30 minutes before the reservation time.
Example: If your reservation time is 11:00 a.m., it will be until 10:30 a.m.
Date and time changes for tickets are not possible. Please cancel your reservation and make it again.
Cancellations will be accepted up to 30 minutes before the reservation time.Admission Ticket with Night Program can be cancelled up to 30 minutes before the last entry on the reservation date.
Example: If your reservation time is 11:00 a.m., it will be until 10:30 a.m.
Date and time changes for tickets are not possible. Please cancel your reservation and make it again.
Cancellation requests cannot be accepted after the acceptance period.
Please make sure that you are set up to receive e-mails from @eventos.tokyo in advance.
No cancellation fee will be charged.
Cancellation cannot be canceled.
If you purchase with a credit card, the price will be refunded through the credit card.
Please make sure that the information you entered in your reservation is correct. No changes can be made after the reservation is made.
If you operate the “Back” button on your browser during a reservation, the reservation may not be performed properly.
If you are coming to the island by chartered bus and wish to pass through the Benesse House Area, please submit a request using the dedicated form at least 3 days prior to your arrival.Please refer to the “Getting around on Naoshima” page for the Benesse House Area.